8. How Do I Tell an Employee of the Opposite Sex That They Need to Wear Deodorant?
Part 1: The agency owner brought his son in as a new producer, and I wanted the job Intermission: Justin tries a Ketel Soda Lime
January 6, 2020
About
We’re 3rd generation insurance agency owners, and also brothers. Even though we had the same upbringing, we see the world very differently. This caused significant issues in our early years, but we eventually embraced the idea that every coin needs 2 sides to be complete. In 2018, we launched our 2nd company, Total CSR, with the aim of reducing new-to-industry onboarding time frames from 2 years, to 2 months. Since then, we’ve traveled the country speaking to thousands of agency owners and their teams – and we’ve come to realize 2 things:
1. We all struggle with similar challenges, regardless of size and location
2. Often times we are too embarrassed to ask for help
The Independent Agent Podcast is our attempt to provide helpful answers to your most difficult questions – anonymously of course. Thanks for listening.
7. A Producer Tries to Find the Balance Between New Business Activity and Quote-to-Bind Ratio
Part 1: An office romance at off-site team building activity Intermission: Justin tries Veuve Clicquot Champagne Part 2: A producer is getting pressure from the
December 30, 2019
6. Christmas & Chanukah Edition: A Millennial, a Gen X’r, and 2 Mediators Walk Into a Bar (To Save a Family Business)
Justin and Jordan discuss the challenges they faced as brothers who are business partners. What they learned about themselves, each other, and how they overcame
December 23, 2019
5. Help! My Agency is Requiring Me to Pay the SIR on an E&O Claim Caused by My Account Manager
Part 1: We started utilizing an outsourcing company, but my account managers say they are busier than ever Intermission: Justin tries a Dirty Martini Part
December 16, 2019
4. Are Account Managers Second Class Citizens?
Part 1: An Account Manager is frustrated because she can’t leave work to see her kids play sports, but the producer is allowed to Intermission:
December 9, 2019
3. My New Hire Won’t Stop Talking About His Old Agency, And It’s Killing Morale
Part 1: A new hire wants to keep talking about the ways they did things at their old agency Intermission: Justin tries a Grapefruit Goodman
December 2, 2019